Sooner or later, you will want to download or redownload a product that you've made an order for. This article explains how to reset your downloads so you can download products to your computer.
There are two places where you can see content in your account:
The first page, Available Downloads, is for download files. The second page, 'Itemized Order History,' shows you an entire record of your purchases on your DAZ 3D account. The 'Available Downloads' page is for temporary use. Whenever you purchase a new product or reset an existing order, all the pertinent files for that product will appear and be available for download on the 'Available Downloads' page. Each file will be available for five days or four download attempts, whichever comes first. Don't worry. You can reset it.
Here's how to reset your downloads for any downloadable product you've purchased through our website.
The 'Available Downloads' page is temporary so that you won't have to hunt and peck through dozens of installer files.
You may reset a product up to three times in a three month period. Each reset gives you four download attempts. We do this to encourage responsible use of bandwidth. If you are having download problems and need more attempts, please contact customer service. Remember that you may always make a back-up copy of the product for your own use.