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Resetting Cookies and Cache

First you will want to make sure that you have the latest version of whichever browser you are using. Please refer to the sections below:

Internet Explorer

1. Click on the “Tools” menu at the top of the webpage and select “Internet Options”.

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2. On the General Tab, click on the button that says “Delete” in the Browsing History section.

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3. Click on the “Delete Files” button and choose “Yes” when the confirmation window comes up.

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4. Do the same for the “Delete Cookies” and the “Delete History” buttons. 
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Mozilla Firefox

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Safari

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